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Terms & Conditions
Terms & Conditions
Updated 01/09/2025
Eligibility
Our products are available worldwide except for customers located in the United Kingdom (UK).
By placing an order, you confirm that you are at least 18 years old.
Products and Orders
We sell VPN routers and Sky Stream devices.
Product descriptions, images, and prices are provided for informational purposes. We strive for accuracy, but we cannot guarantee that all information is error-free.
By placing an order, you agree to provide accurate and complete information.
Pricing and Payment
All prices on our website are listed in GBP Pound Sterling.
Payment must be made in full at the time of purchase.
We accept payments via secure third-party payment processors.
You are responsible for any applicable taxes, duties, or customs fees in your country.
Shipping and Delivery
We ship to most countries worldwide. Please contact us if you have a special request.
Shipping times and costs will be displayed at checkout.
Delivery times may vary depending on your location and external factors such as customs clearance.
We are not responsible for delays outside our control.
We use UPS as our main delivery company, and you will receive frequent tracking updates, but if you need any further information please visit www.ups.com or contact us at contact@skystream.eu
Returns and Refunds
If you are not satisfied with your purchase, you may request a return within 14 days of receiving your order.
Returned items must be unused, in their original packaging, and in resellable condition.
Refunds will be issued once we receive and inspect the returned item.
Shipping costs for returns are the responsibility of the customer unless the product is incorrect.
Use of Products
Our VPN routers and Sky Stream devices are intended for legal personal use only.
You are solely responsible for ensuring that the use of our products complies with local laws and regulations in your country.
Sky Stream is not liable for misuse of our products.
Intellectual Property
All content on www.skystream.eu, including text, images, logos, and product descriptions, is the property of Sky Stream and protected by intellectual property laws.
You may not copy, reproduce, or distribute any content without prior written consent.
Limitation of Liability
To the fullest extent permitted by law, Sky Stream is not liable for:
– Any indirect, incidental, or consequential damages
– Losses arising from product misuse
– Delays or failures caused by circumstances beyond our reasonable control
Privacy
Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.
Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with a new “Effective Date.” Continued use of our website constitutes acceptance of the updated Terms.
Governing Law
These Terms are governed by and interpreted under the laws of the European Union or a specific country where your business is registered. Any disputes will be subject to the exclusive jurisdiction of the courts in that region.
Contact Us
If you have any questions about these Terms, please contact us:
Sky Stream
Email: contact@skystream.eu
Website: www.skystream.eu