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Privacy Policy
Privacy Policy
Updated 01/09/2025
Information We Collect
When you make a purchase or interact with our website, we may collect the following personal information:
– Name
– Email address
– Billing and shipping address
– Payment information
We do not use cookies or tracking technologies on our website.
How We Use Your Information
We use your personal information to:
– Process and deliver your orders
– Provide customer support
– Send important updates about your purchase
– Email you with offers and promotions (only if you have opted in)
We use Mailchimp to manage and send promotional emails. You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the message.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information only with:
– Payment processors to complete your transactions
– Shipping providers to deliver your order
– Mailchimp for email communications
All third-party providers are required to keep your data secure and use it only for the services we request.
International Customers
We sell our products worldwide except to customers in the United Kingdom (UK). If you are located in the UK, you may not place an order through our website.
If you are accessing our website from outside the European Union (EU), please note that your information will be processed in the EU, where data protection laws may differ from those in your country.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with legal and accounting obligations.
Your Rights
Depending on your location, you may have rights under data protection laws, including:
– The right to access the information we hold about you
– The right to request corrections or updates
– The right to request deletion of your data (subject to legal obligations)
– The right to opt out of marketing communications
To exercise these rights, please contact us at: contact@skystream.eu
Security
We take appropriate technical and organizational measures to protect your personal information against loss, misuse, unauthorized access, and disclosure.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Effective Date.”
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Sky Stream
Email: contact@skystream.eu
Website: www.skystream.eu